Superior is Currently Hiring

Due to recent company expansion, we are looking for sharp, motivated, and career oriented individuals that have great customer service skills. Starting at entry level, our successful candidates will be placed into our management training program that is designed to teach them the fundamentals of business and leadership.

Careers and Opportunities

MOTIVATED AND DRIVEN?

Join our Winning team! Our Account Management position is a great full-time position for those living in or around the Louisville area. Superior Business Solutions expanded its roots into the Louisville market in June of 2014 from Denver, Colorado. Since opening its doors here, Superior has expanded into the Columbus, Ohio area and plans to expand into an additional three markets by the end of the year. This translates to unlimited opportunities to advance your career very quickly within our company. We provide customer service, customer acquisition and retention management for some of the world’s most recognizable companies in satellite, retail, and internet services! We are known for being very focused on each individual’s talents and career goals. Our employees enjoy a very modern environment with a fun atmosphere which encourages high energy and passion!

WHAT WILL I LEARN?

As a member of Team Superior, you have access to industry-leading training and tools that help you excel at your job.

Entry Level Managers are cross trained in:​

  • Team Management & Development
  • Campaign Management
  • Public Relations
  • Leadership
  • Business Fundamentals
  • Administration

JOB RESPONSIBILITIES

  • Acts as the first point of contact for new and existing satellite and internet customers
  • Asks open-ended, questions to determine customer requirements, needs, and expectations
  • Educates customer on policies and procedures, anticipated delays and any additional information needed to increase customer satisfaction and improve profitability.
  • Continually maintains thorough understanding of all company products, services, pricing and promotions in order to communicate the benefits and value of products/services and effectively oppose any customer objections
  • Prepares all related paperwork and documents on a daily basis
  • Obtains customer feedback through follow-up calls
  • Proactively resolves any complaints
  • Calmly and professionally handles displeased customers and provides timely feedback to management regarding customer concerns 

We are Looking for Someone Who:

  • is Growth Motivated
  • has Great Student Mentality
  • is Personable
  • has Excellent Communication Skills
  • has Leadership Ability
  • has a Positive Attitude & High Levels of Integrity
  • has an Above Average Work Ethic

Superior Business Solutions

hr@superiorbusinesssolutions.com

502-648-6633

2108 Plantside Drive 40299